Refund policy

Due to the nature of our products and for hygiene purposes we do not offer refunds/exchanges on items simply unwanted or due to a simple change of mind. Makeup cannot be returned for hygiene purposes as per our ts&cs  - the only exception is due to an allergic reaction which we will also need to see proof of. We offer no exchanges on cosmetics by any means.

If you receive an item damaged or faulty we will of course exchange or refund this for you. If you receive a damaged/faulty item you must notify us within 7 days of receipt.

When returning, we always recommend returning your items via a recorded service as we unfortunately cannot be held responsible for any items that do not reach us. Original shipping charges are non-refundable and all items must be returned in their original packaging and should not be opened or tampered with by any means.

E-books are also ineligible for refunds.